Returns & Exchanges
At Erth Wellness, we stand by the quality of our sustainable fashion and offer a 30-day return window for items in their original, unworn condition. We strive to make your shopping experience as seamless as possible while maintaining our commitment to conscious consumption.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original state.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.